Tap-to-Pay Debit Cards are here!
This new contactless feature allows you to simply tap your card at checkout for a fast, secure, and convenient payment experience, no need to insert or swipe.
What this means:
- Faster transactions at checkout
- Enhanced security through contactless technology
- A more modern, convenient payment experience at merchants and ATMs where available
What you should know:
- Tap-to-Pay works anywhere you see the contactless symbol
- You may still insert or swipe your card as needed
Current Walden Savings Bank cards will automatically be upgraded and mailed throughout 2026. You may also visit any branch location to be upgraded immediately while you wait!
Tap-to- Pay Contactless Debit Card FAQs
Tap-to-Pay (contactless) cards allow you to complete a transaction by tapping your debit card on a contactless-enabled terminal instead of inserting or swiping. This allows for a faster, more convenient experience and also offers an additional level of security in comparison to swiping. The security level is equal to or better than chip transactions.
Tap-to-Pay debit cards area available now at all Walden Savings Bank branches. Simply visit any branch and we can replace your current card while you wait!
Otherwise, you will automatically be mailed a new card over the coming months. All current WSB customers will be issued new cards throughout the year. Please contact us for more details should you have specific questions related to scheduling.
Anywhere contactless payments are accepted. Simply look for the contactless symbol. This includes Walden Savings Bank ATM machines. If contactless is unavailable at the merchant, our new card still works via chip or swipe.
YES! Both business and personal customers will have access to our new Tap-to-Pay debit cards. The business cards will be distinguished with the “business” logo in the upper right-hand corner and will be reissued and mailed over the coming months. Business customers may also upgrade their card(s) immediately at any WSB branch location.
- It is important to note that your current debit card will be deactivated once your new Tap-to-Pay card is active. For cards received by mail, you will have 90 days to activate your new card once received.
- Be sure to update your new card information within mobile wallet to avoid any disruption.
- As many customers have card information saved for payments (Amazon, Netflix, Utilities, etc.) it is important that you make updates with your new card information to ensure future payments are processed.
- Ensure your card details are updated within WSB Card Control available within online and mobile banking. If you've not previously added your card to our Card Control platform, now is the perfect time!
WSB Card Control allows you to manage your Walden Savings Bank debit card(s) from within digital banking. With no extra apps or logins, we put managing your card control at your fingertips.
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- A more reliable and intuitive mobile experience
- Enhanced fraud monitoring and card security
- Improved notification delivery and controls
- Ongoing support and future feature enhancements
Our goal is to ensure you continue to have strong, easy-to-use tools to manage and protect your card
Yes, when signing for a purchase is an option, that is preferred. It is deemed more secure and provides an additional layer of fraud protection.
- Enhanced Fraud Protection
Signature transactions are often treated like credit card purchases when it comes to fraud investigations. That means disputes can be resolved more quickly and easily, and customers are less likely to be held responsible for unauthorized charges. - No PIN Exposure
Every time a PIN is entered, there’s a small risk someone could see it, or that skimming devices could capture it. Signing eliminates this risk entirely.
