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COVID-19 Coronavirus Response

Learn More about WSB's COVID-19 Response Efforts along with details on the reopening of our branch lobbies in the latest message from our President and CEO, Derrik Wynkoop. 

 

During these unprecedented times, the well being of our customers, employees and community remain a top priority for the Walden Savings Bank team.  We're focused not only on the safety and health of our community but, your financial well being as well. We understand that many members of our community may not only be dealing with health related challenges but, also experiencing a disruption to their regular income. Please know that we are here to help.  A number of resources have been provided below for both individuals and businesses. Please check back regularly as we'll be adding new information as it becomes available. 

We are happy to provide additional branch lobby access for customers. In doing so, a number of safety measures will be put into place for everyone's well being. Learn More...
  • Upon arrival customers will be greeted by a WSB employee.
  • The number of customers permitted inside at once will be limited by location.
  • WSB employees and customers will be required to have an appropriate face covering in place.
  • A WSB employee will ask customers to briefly remove their face covering to be identified prior to entering.
  • Branches have been equipped with plastic barriers and waiting areas have been marked to ensure social distancing practices are maintained.
Loan closings will continue to be conducted primarily at our headquarters in Montgomery and through video conferencing when available.

In addition, our Contact Center, support departments, ATMs and all other digital services  remain available.

We continue to closely monitor the latest developments and encourage you to also keep up with the most current news from both New York State  and Federal resources

Information for Individuals

It's more important than ever to have a financial partner you can reply on. 

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Business Resources

Information on available resources including Economic Injuiry Disaster Loans and the Paycheck Protection Program sponsored by the SBA.

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Online Services

Banking remotely from your home or business is easier than ever.  

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The Answers You Need

Your guide to branch services, Covid-19's impact on finances and where to seek assistance.

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