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Covid-19 Personal Resources

Walden Savings Bank is committed to helping the community navigate the many challenges brought upon by the impact of the COVID-19 Coronavirus. Whether you have questions about your current Walden Savings Bank accounts or need guidance understanding the programs provided by goverment we're here to help.

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Second Round of Stimulus Checks

The next round of Stimulus checks have begun to be processed by the US Treasury with the soonest availability expected on January 4, 2021. The IRS has made the "Get My Payment" tool available on their website. You may track the status of your Stimulus check online directly with the IRS.  In the meantime, please consider setting up an alert within mobile and online banking to automatically be notified of new deposit activity.

 

Unemployment Benefits

What you need to know about filing for unemployment insurance during the pandemic. For the most up to date information, please see the resources provided by the New York Sate Department of Labor. 

  • Pandemic Unemployment Assistance (PUA): Extends eligibility to individuals who have traditionally been ineligible for UI benefits (e.g., self-employed workers, independent contractors) until the benefit week ending 3/14/2021.*
  • Pandemic Unemployment Compensation: Additional payments of $600 per week for benefit weeks ending 4/5/2020 to 7/26/2020 and $300 per week for the benefit weeks ending 1/3/2021 to 3/14/2021 while unemployed.
  • Pandemic Emergency Unemployment Compensation: An additional 24 weeks of UI benefits, beyond the 26 weeks already provided by New York State, until the benefit week ending 3/14/2021.*

 *In order to phase out the program, claimants who have an established PUA or PEUC claim on or before March 14, 2021 and are still eligible for additional weeks may continue to claim for benefits until they have collected the maximum number of weeks or the week ending April 11, 2021, whichever comes first.

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We're Here to Help

The COVID-19 pandemic has had an adverse effect on many in the community and Walden Savings Bank is here to help our customers. We understand that this unprecedented event may result in disruptions to your income and banking needs. 

 Some ways in which we may provide support include:

 - Flexibility with payments and/or terms on your current Walden Savings Bank loan. 
 - Waiving fees related to overdrafts, account service charges, wires and penalties for CD withdrawals.
 - Expanded limits on Remote Check Capture, Mobile Deposits, and Debit Cards.

 

Important Update Effective November 16, 2020 

To provide greater flexibility and account access while branch lobbies were closed, limits on withdrawals from savings and money market accounts were removed on May 11, 2020 for a period of six months.

With lobby access now fully restored, please be advised that savings and money market accounts will once again be limited as per regulatory requirements to six (6) transfers/ withdrawals per statement cycle.  Transfers and withdrawals in excess of six (6) per statement cycle will once again be subject to the regular $15.00 fee. This includes: 

- preauthorized or automatic transfers
- telephone transfers
- checks, drafts, debit card or other orders payable to third parties

 

If you have been adversely impacted by the COVID-19 pandemic resulting in a financial hardship, please contact us today for further assistance. Customers needing assistance with their Walden Savings Bank Credit card should contact our credit card services partner by calling 866-323-3587 or the customer service number available on the back of your card. 

 

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Fraud Prevention

As the novel coronavirus (COVID-19) pandemic continues to impact the United States, fraudsters and scammers have seized the opportunity to prey on consumers. The first step in protecting yourself from scams is to know which ones to look out for. Recognizing the possible signs of the many different scams can help you be more proactive in defending yourself. Be aware that criminals are attempting to exploit COVID-19 worldwide through a variety of methods. There have been reports of:

  • “Public Health” Scams
  • Government Check Scams
  • Business Email Scams
  • I.T. Scams
  • Robocall Scams
  • Phishing Emails
  • Individuals and businesses selling fake cures for COVID-19

Keep in mind, financial institutions will never call and solicit information such as your whole social security number or account number. We encourage you to visit the Federal Trade Commission's Website for more information and learn how to protect you and your family.

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