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Covid-19 Coronavirus Preparation

With ongoing news around the presence of the Covid-19 Coronavirus in New York State, we’d like to take a moment to assure our customers and community that the Walden Savings Bank team has already begun to take action to address this situation, in addition to having planned responses should additional measures be called for.

We continue to closely monitor the latest developments and encourage you to also keep up with the most current news from both the New York State Department of Health, the Centers for Disease Control, as well as your local Department of Health.

 

Beginning Thursday, March 19, 2020 branch transactions at all Walden Savings Bank locations will be limited to our Drive-Thru lanes only. 

This includes the Washingtonville Branch, that resumed operations on Friday, March 20, 2020. With each of our 11 branch locations offering Drive-Thru service, we’ll have 27 lanes available and ready to assist you. While this measure is in place, be assured that our Contact Center, support departments, ATMs and all other digital services will remain available. Should you require access to your safe deposit box, we ask that you please make an appointment prior to visiting the branch. Other services may be performed remotely or via the Drive-Thru. Please contact your local branch office or our Contact Center to schedule your appointment.


We’re here to help.

We understand that many members of our community may not only be dealing with health related challenges but, also experiencing a disruption to their regular income. Please know that we are here to help. Whether you are facing difficulty making loan payments, need more ATM and debit card access or other accommodations, our team is standing by to assist. Please reach out to us at (845) 457-7700 option #3 or via e-mail at info@waldensavings.bank.

 

Banking from the convenience of your home or office.

If you’ve yet to take advantage of Walden Savings Bank’s Online and Mobile Banking, now is the perfect time! Even if you’ve never done so before, our team can help get you started and take you on a personalized tour of the many digital services available to our customers.

there are numerous options for conducting your banking without the need for an in-person visit. Walden Savings Bank customers enjoy the flexibility and convenience of accessing their accounts 24/7 via our Online and Mobile Banking. This makes transferring funds, paying bills, accessing account information and bank statements, even depositing checks, easier than ever. Each of our 11 branch locations offer an ATM along with drive through service that allows you to bank from the comfort of your car. When on the go, you’ll also have access to over 55,000 surcharge free ATMs worldwide via the Allpoint network.

We’re also just a call or click away should you need anything at all! Right here on our website you may open a new account, apply for a loan or chat live with our team. You can also reach us by calling (845) 457-7700 or through email at info@waldensavings.bank.

 

We will continue to monitor the situation and provide future updates as warranted. We thank you for your business and rest assured that our team is here to support the safety and welfare of our customers, our employees and our entire community. 

 

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